Frequently Asked Questions
Find answers to common questions about credit card processing, merchant services, and how Process King USA can help your Nashville business save money on payment processing.
How much can I save by switching to Process King USA?
Most Nashville businesses save between 20-40% on their credit card processing fees when they switch to Process King USA. We work with multiple processors to find you the best rates based on your specific business type and volume. Our free rate analysis will show you exactly how much you can save compared to your current processor.
What types of businesses do you serve?
Process King USA serves all types of businesses in Nashville and throughout Tennessee, including:
- Retail stores and boutiques
- Restaurants and bars
- Professional services (lawyers, doctors, consultants)
- E-commerce and online businesses
- Mobile service providers
- High-risk industries
- Non-profit organizations
- B2B companies
No matter your industry, we have a payment processing solution that fits your needs.
How quickly can I get approved and start processing?
Most businesses are approved within 24-48 hours. Once approved, we can typically have your equipment shipped and account activated within 2-3 business days. For businesses needing immediate processing, we offer expedited setup options that can have you processing payments the same day.
Do I need to buy or lease equipment?
Process King USA offers flexible equipment options to fit your budget:
- Free terminal placement programs for qualifying businesses
- Purchase options for businesses that prefer to own equipment
- Lease-to-own programs with low monthly payments
- Mobile card readers often provided free with account
We’ll help you choose the most cost-effective option for your business.
Are there any hidden fees or long-term contracts?
No! Process King USA believes in transparent pricing with no hidden fees. We offer:
- Clear, itemized monthly statements
- No surprise charges or rate increases
- Month-to-month agreements available
- No cancellation fees
- Rate-lock guarantees
You’ll know exactly what you’re paying and why.
What payment types can I accept?
With Process King USA, you can accept:
- All major credit cards (Visa, Mastercard, Discover, American Express)
- Debit cards with PIN and signature
- Contactless payments (Apple Pay, Google Pay, Samsung Pay)
- EMV chip cards
- Mobile wallet payments
- ACH/e-check payments
- Gift cards and loyalty programs
How secure is your payment processing?
Security is our top priority. All Process King USA solutions include:
- PCI-compliant processing
- End-to-end encryption
- Tokenization for stored card data
- Fraud detection and prevention tools
- EMV chip card acceptance
- Regular security updates
- 24/7 fraud monitoring
Your business and customers are protected with the latest security technology.
What kind of support do you provide?
Process King USA provides comprehensive support including:
- Local Nashville team for personalized service
- 24/7 technical support for urgent issues
- Dedicated account manager for your business
- On-site assistance when needed
- Training for you and your staff
- Regular account reviews to ensure optimal rates
Can you help if I’m locked into a contract with another processor?
Yes! We frequently help businesses transition from other processors. We can:
- Review your current contract for early termination options
- Calculate if the savings offset any cancellation fees
- Sometimes cover early termination fees for qualified businesses
- Time the switch to minimize any penalties
- Handle all the technical details of switching
How do I get started?
Getting started with Nashville’s best credit card processor is easy:
- Call 615-651-9190 or fill out our online contact form
- We’ll perform a free rate analysis of your current processing
- Receive a customized quote showing your savings
- Get approved in 24-48 hours
- Start saving money immediately!
Still have questions?
Contact our Nashville team at 615-651-9190 or email mark@processkingusa.com. We’re here to help you understand credit card processing and find the perfect solution for your business.