Frequently Asked Questions - Process King USA

Our rates start at 2.3% + $0.10 for retail businesses and 2.6% + $0.25 for e-commerce. However, we offer custom pricing based on your business type, processing volume, and average ticket size. Contact us for a personalized quote that could save you money compared to your current processor.

Most businesses are approved within 24-48 hours. Once approved, we can have your payment processing up and running within 2-3 business days. For businesses requiring special equipment or integrations, setup typically takes 5-7 business days.

No! We believe in transparent pricing with no hidden fees. There are no setup fees, no cancellation fees, and no long-term contracts. You're free to cancel at any time without penalty. We earn your business through great service, not contracts.

We work with all types of businesses in Nashville and throughout Tennessee, including:

• Retail stores and boutiques
• Restaurants and bars
• Professional services (doctors, lawyers, consultants)
• E-commerce businesses
• High-risk industries (CBD, supplements, etc.)
• Non-profit organizations

We offer next-day funding for most businesses, meaning you'll receive your funds within 24 hours of the transaction. Some high-volume merchants may qualify for same-day funding. Funds are automatically deposited into your business bank account.

The equipment depends on your business type:

• Retail: We provide free terminal placement or can integrate with your existing POS system
• Mobile: Free mobile card readers that work with iOS and Android devices
• E-commerce: Virtual terminal or payment gateway integration
• Restaurants: Full POS systems with integrated payment processing

Yes! We provide 24/7/365 customer support for all our merchants. Whether you need technical assistance, have questions about a transaction, or need help with your equipment, our US-based support team is always available by phone, email, or live chat.

We make PCI compliance easy for our merchants. All our solutions are PCI-compliant, and we provide:

• Complimentary quarterly security scans
• Secure, encrypted payment processing
• Tokenization to protect card data
• Annual compliance validation assistance
• Security best practices training

Yes! Our payment solutions support all major credit and debit cards from around the world. We also offer multi-currency processing for e-commerce businesses, allowing you to display prices and accept payments in multiple currencies.

While Square and PayPal are convenient for very small businesses, Process King offers several advantages:

• Lower rates: Especially for businesses processing over $5,000/month
• Dedicated support: Local account managers and 24/7 phone support
• Custom solutions: Tailored to your specific business needs
• Better stability: No sudden account freezes or holds
• More features: Advanced reporting, multiple user access, and integrations