Frequently Asked Questions - Process King USA

Get answers to common questions about our credit card processing services

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Find quick answers to your questions about Process King's payment processing solutions, rates, and services.

Frequently Asked Questions

Find answers to common questions about credit card processing, merchant services, and how Process King USA can help your Nashville business save money on payment processing.

How much can I save by switching to Process King USA?

Most Nashville businesses save between 20-40% on their credit card processing fees when they switch to Process King USA. We work with multiple processors to find you the best rates based on your specific business type and volume. Our free rate analysis will show you exactly how much you can save compared to your current processor.

What types of businesses do you serve?

Process King USA serves all types of businesses in Nashville and throughout Tennessee, including:

  • Retail stores and boutiques
  • Restaurants and bars
  • Professional services (lawyers, doctors, consultants)
  • E-commerce and online businesses
  • Mobile service providers
  • High-risk industries
  • Non-profit organizations
  • B2B companies

No matter your industry, we have a payment processing solution that fits your needs.

How quickly can I get approved and start processing?

Most businesses are approved within 24-48 hours. Once approved, we can typically have your equipment shipped and account activated within 2-3 business days. For businesses needing immediate processing, we offer expedited setup options that can have you processing payments the same day.

Do I need to buy or lease equipment?

Process King USA offers flexible equipment options to fit your budget:

  • Free terminal placement programs for qualifying businesses
  • Purchase options for businesses that prefer to own equipment
  • Lease-to-own programs with low monthly payments
  • Mobile card readers often provided free with account

We’ll help you choose the most cost-effective option for your business.

Are there any hidden fees or long-term contracts?

No! Process King USA believes in transparent pricing with no hidden fees. We offer:

  • Clear, itemized monthly statements
  • No surprise charges or rate increases
  • Month-to-month agreements available
  • No cancellation fees
  • Rate-lock guarantees

You’ll know exactly what you’re paying and why.

What payment types can I accept?

With Process King USA, you can accept:

  • All major credit cards (Visa, Mastercard, Discover, American Express)
  • Debit cards with PIN and signature
  • Contactless payments (Apple Pay, Google Pay, Samsung Pay)
  • EMV chip cards
  • Mobile wallet payments
  • ACH/e-check payments
  • Gift cards and loyalty programs

How secure is your payment processing?

Security is our top priority. All Process King USA solutions include:

  • PCI-compliant processing
  • End-to-end encryption
  • Tokenization for stored card data
  • Fraud detection and prevention tools
  • EMV chip card acceptance
  • Regular security updates
  • 24/7 fraud monitoring

Your business and customers are protected with the latest security technology.

What kind of support do you provide?

Process King USA provides comprehensive support including:

  • Local Nashville team for personalized service
  • 24/7 technical support for urgent issues
  • Dedicated account manager for your business
  • On-site assistance when needed
  • Training for you and your staff
  • Regular account reviews to ensure optimal rates

Can you help if I’m locked into a contract with another processor?

Yes! We frequently help businesses transition from other processors. We can:

  • Review your current contract for early termination options
  • Calculate if the savings offset any cancellation fees
  • Sometimes cover early termination fees for qualified businesses
  • Time the switch to minimize any penalties
  • Handle all the technical details of switching

How do I get started?

Getting started with Nashville’s best credit card processor is easy:

  1. Call 615-651-9190 or fill out our online contact form
  2. We’ll perform a free rate analysis of your current processing
  3. Receive a customized quote showing your savings
  4. Get approved in 24-48 hours
  5. Start saving money immediately!

Still have questions?

Contact our Nashville team at 615-651-9190 or email mark@processkingusa.com. We’re here to help you understand credit card processing and find the perfect solution for your business.

Our rates start at 2.3% + $0.10 for retail businesses and 2.6% + $0.25 for e-commerce. However, we offer custom pricing based on your business type, processing volume, and average ticket size. Contact us for a personalized quote that could save you money compared to your current processor.
Most businesses are approved within 24-48 hours. Once approved, we can have your payment processing up and running within 2-3 business days. For businesses requiring special equipment or integrations, setup typically takes 5-7 business days.
No! We believe in transparent pricing with no hidden fees. There are no setup fees, no cancellation fees, and no long-term contracts. You're free to cancel at any time without penalty. We earn your business through great service, not contracts.
We work with all types of businesses in Nashville and throughout Tennessee, including:
  • Retail stores and boutiques
  • Restaurants and bars
  • Professional services (doctors, lawyers, consultants)
  • E-commerce businesses
  • High-risk industries (CBD, supplements, etc.)
  • Non-profit organizations
We offer next-day funding for most businesses, meaning you'll receive your funds within 24 hours of the transaction. Some high-volume merchants may qualify for same-day funding. Funds are automatically deposited into your business bank account.
The equipment depends on your business type:
  • Retail: We provide free terminal placement or can integrate with your existing POS system
  • Mobile: Free mobile card readers that work with iOS and Android devices
  • E-commerce: Virtual terminal or payment gateway integration
  • Restaurants: Full POS systems with integrated payment processing
Yes! We provide 24/7/365 customer support for all our merchants. Whether you need technical assistance, have questions about a transaction, or need help with your equipment, our US-based support team is always available by phone, email, or live chat.
We make PCI compliance easy for our merchants. All our solutions are PCI-compliant, and we provide:
  • Complimentary quarterly security scans
  • Secure, encrypted payment processing
  • Tokenization to protect card data
  • Annual compliance validation assistance
  • Security best practices training
Yes! Our payment solutions support all major credit and debit cards from around the world. We also offer multi-currency processing for e-commerce businesses, allowing you to display prices and accept payments in multiple currencies.
While Square and PayPal are convenient for very small businesses, Process King offers several advantages:
  • Lower rates: Especially for businesses processing over $5,000/month
  • Dedicated support: Local account managers and 24/7 phone support
  • Custom solutions: Tailored to your specific business needs
  • Better stability: No sudden account freezes or holds
  • More features: Advanced reporting, multiple user access, and integrations

Still Have Questions?

Our payment processing experts are here to help you find the perfect solution for your business.

Get Free Quote Call 615-651-9190