Privacy Policy - Process King USA

Process King USA privacy policy. Learn how we collect, use, and protect your personal information.

Privacy Policy

Last Updated: June 26, 2025

Process King USA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website processkingusa.com or use our services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

  • Fill out a contact form
  • Request a quote
  • Call or email us
  • Apply for merchant services

This information may include:

  • Name and business name
  • Email address
  • Phone number
  • Business address
  • Business type and industry
  • Processing volume information
  • Other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visit

We use Google Analytics to help us understand how visitors use our site. Google Analytics uses cookies and collects visitor information on our behalf.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process your requests for quotes and services
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Email service providers
  • Analytics providers
  • Web hosting services

Business Partners

When you request a quote, we may share your information with our payment processing partners to provide you with the best rates and services.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

Access and Update

You may request access to or correction of your personal information by contacting us at mark@processkingusa.com.

Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect your ability to use our website.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Process King USA
PO Box 90247
Nashville, TN 37209
Phone: 615-651-9190
Email: mark@processkingusa.com

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information above.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Necessary Cookies: Essential for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.